FAQ

We are a family-owned Long Island company with over 40 years of experience in providing on-site temporary housing for homeowners, families, and insurance partners. Whether you're displaced due to fire, flooding, construction, or renovation, we’ll deliver a fully furnished mobile home directly to your property: fast, safe, and stress-free.

Start by calling our main office, sending us an email, or using our online form for quick support. Once we gather a few basic details, we’ll schedule a free site visit, usually within 24 hours.

We provide a complimentary property inspection to assess space and access roads, ensuring the home can be safely delivered and installed on your site.

In most cases, we can deliver and completely install your temporary mobile home within 24 hours. As a NYS Certified Retailer and Installer, we handle everything from start to finish.

We’ll ask for your contact details, property address, number of household members, and any pets. If you’re working with insurance, we’ll also request your claim number, insurance carrier, and adjuster’s contact info.

If your situation involves a homeowner’s insurance claim, we work directly with your provider for payment. If not, you’ll receive a direct bill from us.

Typically, the only cost is a refundable security deposit, often covered by your insurance company as part of the advance payment. If the unit is returned in good condition, the full amount is refunded.

Our team coordinates all necessary hookups for water, electric, and waste, ensuring your mobile home is move-in ready without any extra hassle.

Yes, in most cases. If your placement is related to a covered loss, we take care of the permit application process. For construction or renovations, we’re happy to help you navigate local permit requirements.

Our field team will guide you through any prep steps needed, usually minimal. We’ll work with you to make the process smooth and simple.

We aim for delivery within 24 hours, weather and site conditions permitting. Our goal is always to get you comfortably housed as quickly as possible.

Yes! We know pets are part of the family, and we offer pet-friendly mobile home models.

Absolutely. We maintain a large inventory and offer a wide range of layouts to meet different property sizes and family needs.

Yes. You’re welcome to visit our headquarters in Medford, NY to view sample units and discuss options with our team.

Yes. Our temporary housing units come fully furnished upon request at no extra cost. We’ll help tailor furnishings based on your specific needs.

All homes include full-size appliances, such as refrigerators, ovens, dishwashers, and (in most models) washers, dryers, and TVs.

Our homes are equipped with central air conditioning for summer and electric forced-air heat for colder months; keeping your family comfortable year-round.

We offer 24/7 customer support. Just call our emergency line, and a member of our in-house service team will promptly respond to resolve any issues.